Return Policy

Our 24 hours return and exchange policy applies. We are unable to offer you a refund or exchange if 24 hours have passed after your delivery. 

Your item must be unused and in the same condition as when you received it in order to be eligible for a return. It has to be in its original box as well.

A receipt or proof of purchase is required to complete your return. You are responsible for the item's return shipping. That Jewelry Store will not reimburse you for any costs incurred during the return process.
 
A 20% restocking cost will be charged for all opened orders.

A photo of the product and the box is required in order for us to inspect the return.

Shipping Costs

You will be responsible for any shipping expenses associated with returning your goods. The cost of shipping is non-refundable. The cost of return shipping will be deducted from your refund if you receive one.

The time it takes for your returned product to reach you will vary depending on where you reside.

Refunds

We will send you an email once your return has been received and inspected to advise you that we have received your returned item. We'll also let you know whether your refund has been approved or denied.
If you are authorized, your refund will be processed, and a credit will be given to your credit card or original mode of payment within a set number of days.